Lead · Compliance
Compliance
Statutory deadlines, records, and disclosures — handled before they become a director's problem.
Who It's For
Built for the boards carrying this work.
- —Directors who shouldn't carry regulatory exposure
- —Corporations with overdue filings or records gaps
- —Boards preparing for audit or AGM season
- —Mixed-use and shared-facility communities with layered obligations
Problems It Solves
If any of this feels familiar, the model is the problem.
- —Statutory deadlines slip until they become emergencies.
- —Records are incomplete when the board or auditor needs them.
- —Condo Act and CMRAO requirements are easy to miss.
- —Compliance feels like risk the board carries, not the manager.
The Butlers Approach
A partner who carries this — so the board can lead.
Compliance should never be a surprise. We run a compliance calendar that tracks every statutory deadline, filing, and disclosure — and we keep the records that prove it was done.
The board sees a clean, auditable record; we carry the operational load. Directors lead the community without lying awake over filings.
Strategic Value
Compliance is cheapest when it's built in, not bolted on. A clean record protects directors, smooths audits, and removes a hidden tax from every board decision.
What's Included
Specific services — the built-in operating advantage.
Not add-ons. Not upsells. Not priced separately. Every item below is part of every Butlers engagement.
01
Condominium Act, 1998 compliance monitoring
02
CMRAO licensing and disclosure management
03
Statutory filing and deadline calendar
04
Records retention and production on request
05
Audit and AGM documentation support
06
AODA and accessibility compliance
Try It Yourself
Where does your compliance stand?
Select anything that's true for your community today.
Your community is well-served here.
Few signals — this is an area of strength. We'd still welcome a conversation about protecting it.
Request a ProposalTrust Proof
Why boards trust this service
Concrete controls — not promises. Every statement below is standard in every Butlers engagement.
Licensing
- —Licensed under the Condominium Management Regulatory Authority of Ontario (CMRAO).
- —Every assigned manager holds an active CMRAO General Licence, verified annually.
- —Licence number available to boards on request and referenced in every service agreement.
Insurance
- —Commercial General Liability coverage of $5,000,000 per occurrence.
- —Professional Liability (Errors & Omissions) coverage of $2,000,000.
- —Directors & Officers liability guidance provided for client boards; COI named-insured on request.
Professional Standards
- —ACMO member firm; managers pursue ACMO-recognized qualifications (RCM, LSM).
- —Every engagement governed by a written service agreement with defined deliverables and SLAs.
- —Annual internal audit of file compliance against the Condominium Act, 1998.
Operational Expertise
- —A documented operations manual per property; every recurring task has an owner and a deadline.
- —On-site, hybrid, and remote staffing models matched to building scale.
- —Monthly site condition walk-throughs logged with photos on every managed property.
Financial Processes
- —Monthly financial statements delivered to the board by the 15th of the following month.
- —Annual audited statements coordinated with an independent, board-selected CPA.
- —Operating and reserve funds held in separate, board-controlled trust accounts.
Communication
- —Board contact responded to within one business day, every time.
- —Owner inquiries logged, acknowledged within 24 hours, and tracked to resolution.
- —A single named point of contact per property — no rotating call-centre roulette.
Trust Proof
Zero material audit findings across five years — and a compliance calendar your board can view live in the transparency portal at any time.
0
Material audit findings, 5 yrs
100%
Statutory deadlines met
Live
Compliance calendar access
CMRAO
Licensed & disclosed
FAQ
The questions boards actually ask.
Explore Related
Let's raise the standard for your community.
Tell us about your board and your building. We'll arrange a stewardship consultation within one business day — no obligation, no heavy RFP.